At Your Service Agent

Responsabilités

Additional Information Job Number Job Category Rooms & Guest Services Operations Location KN 3 Avenue, Nyarugenge District, Kigali, RWANDAVIEW ON MAPSchedule Full Time Located Remotely? NPosition Type Non-Management Position Summary Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer,

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