Description du poste
Job Description :
Job Title: Customer Supply manager – East Africa
About Us:
With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations. Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other. Join us and play your part in making life’s moments mean a little more.
About the function:
Africa Partner Markets covers 40+ countries across Africa. It manages partnerships to manufacture and distribute the Diageo portfolio. It manages a full TBA portfolio: Beer, RTD’s (Ready-To-Drinks), local spirits, international spirits and top end luxury spirits. In Diageo Africa context, the margin profile is attractive, with a higher focus on spirits and outsourcing of beer manufacturing. Our extensive and exciting brand portfolio serves consumers across diverse demographics and delivers against consumers’ in-culture premiumisation experiences. Our extensive and exciting brand portfolio serves consumers across diverse demographics and occasions and delivers against consumers’ in-culture premiumisation experiences. It is also well positioned to tap into future trends.
About the Role:
Provide seamless end to end customer supply management from forecasting to cash with the customer base in East Africa (Kenya Uganda Tanzania and Ethiopia) enable meeting cluster NSV objectives. The role covers end to end supply in EA. Demand & Supply Planning, Customer Service and Logistic.
Experience & Skills Required:
Top Accountabilities:
End to end supply customer collaboration resulting in best-in-class feedback from customers regarding service levels
Ensure appropriate SOPs developed and necessary stakeholders understand and deliver all requirements for delivery of product to Ethiopia and Djibouti and Central Africa
Establish customer collaborative forecasting with key customers to meet forecast accuracy targets.
Ensure all detail on orders and shipments to Ethiopia, Djibouti and Central are accurate and on time to drive 90%+OTIF and zero demurrage from Diageo service...