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Guest Experience Supervisor

Entreprise
Four Points by Sheraton
Lieu
Kigali, Rwanda
Contrat
CDI
Publication
Publiée le 30 septembre 2026

Description du poste

Responsabilités

Additional Information Job Number Job Category Rooms & Guest Services Operations Location KN 3 Avenue, Nyarugenge District, Kigali, RWANDAVIEW ON MAPSchedule Full Time Located Remotely? NPosition Type Non-Management Position Summary Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests,

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