Description du poste
Main Job Functions
Internal Collaboration:
Finance: Coordinate with Finance team for budget forecasts, invoice processing, and cost recovery.
Operations: Work closely with Operations and sales team to ensure logistical efficiency and effective implementation of processes.
Engage with external service providers for any concerns or escalations related to service provider performance and operational requirements.
Collaborate with external service providers for specific service requirements, ensuring all operations align with company standards and timelines.
External Collaboration:
Service Providers: Maintain and nurture relationships with service providers, ensuring they meet our operational standards and cost requirements.
Handle all enquiries and complaints from customers promptly and within prescribed turnaround times, ensuring transparency and efficiency in our communications.
Maintain and foster relationships with key clients by compiling and presenting monthly reports showcasing cost savings and addressing any issues.