SIMOON CV

Operations Assistant Manager – Bilingual (French and English)

Entreprise
Majorel
Lieu
Kigali, Rwanda
Contrat
CDI
Publication
Publiée le 7 octobre 2026

Description du poste

Formation / Diplômes

Company Description At Teleperformance, we provide industry-leading customer experiences and digitally-powered business services for the world’s best brands. A globally diverse and inclusive company, we are a work family of more than 420, 000 serving more than 170 countries and speaking 265 languages and dialects. We combine cutting-edge innovation with human understanding and empathy to deliver a comprehensive suite of best-of-breed services and end-to-end business solutions to integrate and optimize front-office customer support, back-office functions, and business operations. Our knowledge services portfolio applies Design Thinking and intelligent analytics to help companies optimize business processes and accelerate digital transformation. Because people and processes are the core of our business, we believe in hiring and nurturing top talent. Join our global network where the possibilities are endless and everyone can make a difference. We are a socially responsible company that manages with a clear purpose and has been recognized in 2023 within the Top 5 of the World’s Best Workplace’s. We are customer experience management experts Role Description You will be responsible for providing professional and focused customer service both internally and externally. Ensuring quality and efficient customer service to the aligned account customers.

Leadership Customer Service (

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