Sales Development Representative (SDR)

Sales Development Representative (SDR)

Work Type:

Full-time

Schedule:

US Business Hours

Location:

Remote

Role Overview

We are looking for a driven

Sales Development Representative (SDR)

to support our outbound sales efforts by initiating conversations with prospective customers and qualifying early-stage leads. This role is focused on high-volume outreach, strong communication, and consistent execution. The ideal candidate is comfortable on the phone, organized in their follow-ups, and motivated by clear activity goals and performance metrics. Your core objective will be to engage prospective customers, qualify interest and fit, and support the sales pipeline by generating a steady flow of quality conversations and opportunities.

Key Responsibilities

Outbound Outreach:

Conduct high-volume outbound calls to prospective leads on a daily basis. Follow structured outreach workflows, leave clear, professional voicemails, and handle live conversations confidently.

Inbound Lead Management:

Act as the first point of contact for a high volume of inbound leads (which make up the majority of inquiries), ensuring rapid response times and professional, helpful communication.

Estimation & Quoting:

Calculate and provide accurate estimates/quotes to prospective customers based on their specific needs and requirements gathered during the initial conversation. Ensure all estimation details are meticulously and accurately logged in the CRM.

Lead Qualification:

Identify basic fit, interest level, and next steps during conversations. Ask qualifying questions, gather relevant information, and route qualified leads to the appropriate sales team member.

Follow-Up & Task Management:

Schedule callbacks and follow-ups as needed. Maintain organized follow-up activity to ensure no leads fall through the cracks.

CRM & Activity Logging:

Accurately log call outcomes, notes, and next steps using CRM software (e.g., HubSpot) and sales engagement tools. Keep lead information up to date to support sales visibility and reporting.

Performance & Target Achievement:

Consistently meet daily outbound activity targets while maintaining high levels of call quality and professionalism. Convert outreach activity into qualified conversations and meetings by following established sales processes.

Requirements & Qualifications

Communication Skills:...