Description du poste
Your Job
The Customs Manager will lead and coordinate customs and trade compliance activities across the Africa and Middle East region. The role is responsible for ensuring compliant, efficient and cost-effective import and export operations while minimizing customs risks, delays, penalties and additional costs.
The Customs Manager will also supervise a customs team, ensuring effective task allocation, performance management, capability development and consistent execution across the region.
The role will work closely with Logistics, Supply Chain, Procurement, Commercial, Finance, Tax, Legal, local operations and external service providers.
What You Will Do
Ensure compliance with applicable customs, import, export and international trade regulations across the AME region.
Lead and supervise the customs team, setting priorities, allocating responsibilities and ensuring effective day-to-day execution.
Provide coaching, guidance and performance feedback to team members, supporting their professional development.
Ensure appropriate workload distribution, operational coverage and continuity within the customs function.
Coordinate and oversee customs clearance activities, acting as the main escalation point for delays, inspections, disputes and complex customs matters.
Ensure the accuracy of customs declarations, tariff classifications, customs valuation, country of origin and supporting documentation.
Monitor regulatory changes and translate new requirements into practical procedures and controls.
Develop, implement and maintain regional customs policies, standard operating procedures and compliance controls.
Manage relationships with customs brokers, freight forwarders, consultants and customs authorities.
Monitor service-provider performance, including clearance lead times, declaration accuracy, costs and compliance incidents.
Identify opportunities to optimize customs duties and costs through free trade agreements, duty exemptions, temporary admission, bonded warehousing and other customs regimes.
Support customs audits, inspections and investigations, ensuring that corrective actions are implemented on time.
Provide customs advice for new products, suppliers, customers, routes, contracts and business models.
Deliver customs training and guidance to Logistics, Supply Chain and other relevant teams....