Description du poste
Responsibilities:
Greet
and assist clients and visitors professionally on behalf of the organization.
Maintain
a logbook for all incoming guests and clients.
Acts
as the point of contact between the managers and visitors.
Answer
all incoming calls and take messages.
Collect,
sort, and distribute correspondence.
Handle
customers’ requests and complaints.
Tracking
time and attendance of all staff
Manage
the reception area, ensuring it is tidy, organized, and welcoming.
Build and maintain strong
relationships with new and existing clients.
Maintain
in-depth knowledge of available properties, pricing, and features.
Provide
after-sales support and ensure excellent client satisfaction
Requirements:
HND
or Bachelor’s degree in Mass Communication, Business Administration, or any
related field.
Must have 2-4
years of experience in a similar role.
Proficient
use of the Microsoft Office suite (Ms Word, MS Excel, Outlook, PowerPoint, etc).
Strong
Interpersonal and organizational skills.
Strong
time management skill
Excellent
communication skills (Oral & Written)
Must reside in Owerri.