Description du poste
Transportation Coordinator
The Global Transportation & Logistics (GTL) team is seeking a Transportation Coordinator to support daily North America transportation operations in service of Tech Supply Chain customers and Global RAD Operations. In this role, you will be the operational backbone of outbound transportation execution scheduling palletized freight shipments and small parcel packages, tracking shipments in transit, resolving exceptions and delays, and ensuring every delivery meets our customer promise. You will work directly with carriers, customer service teams, and RAD Operations shipping teams to coordinate daily pickup projections, set customer delivery appointments, investigate shipment inquiries, and identify transportation consolidation opportunities that reduce cost while protecting service quality. You will provide solutions for customers by proactively resolving shipping exceptions, recommending optimal service levels, and ensuring every delivery commitment is met. This role requires someone who can balance customer obsession with frugality making smart service-level decisions on every shipment while delivering an exceptional customer experience. If you thrive in a fast-paced logistics environment, enjoy solving problems in real time, and take pride in keeping shipments moving, this is the role for you.
Key job responsibilities:
Transportation Scheduling & Execution
Shipment Tracking & Exception Management
Customer Experience & Delivery Support
Carrier & Stakeholder Communication
About the team:
Global Transportation & Logistics (GTL) is the logistics solutions execution arm supporting the Global RAD Operations business across North America. We manage multi-modal transportation in support of Amazon internal customers parcel, LTL, FTL, flatbed and auto transport. Our team operates with customer obsession and solutions mindset at the core, balancing service quality with cost optimization every day. We are a collaborative, fast-paced team that values ownership, communication, and continuous improvement.
Basic Qualifications:
High school or equivalent
1+ years of Microsoft Office (Word, Excel, and Outlook) experience
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required...