Logistics Lead

Logistics Lead

WeBox is the leading intelligent marketplace delivering personalized group orders. WeBox is driven by three core principles: customer obsession over competitor focus, a commitment to operational excellence, and a passion for growth.

Our Mission and Vision

WeBox strives to deliver personalized group orders, ensuring that every group member enjoys the happiness of delivery. By 2032, we will achieve $1 billion in revenue by leveraging technology to become a leading provider of intelligent and sustainable solutions for group orders.

Job Summary

We are seeking an experienced and execution-driven Logistics Lead to take full ownership of our logistics operations, including self-operated warehouses and an in-house delivery fleet. This role will be responsible for building and optimizing warehouse processes, managing last-mile delivery performance, and leading logistics teams to ensure operational excellence, on-time fulfillment, and cost efficiency as we scale across markets.

Core Responsibilities

Build and manage end-to-end logistics operations, including warehousing, dispatching, delivery, and reverse logistics

Oversee self-operated warehouses: layout planning, inventory control, inbound/outbound accuracy, and process optimization

Lead and develop the in-house driver team: hiring, onboarding, training, scheduling, and performance management

Design and continuously optimize delivery routes to improve on-time rate and reduce mileage costs

Establish and enforce logistics SOPs, safety standards, and compliance policies

Monitor daily execution, troubleshoot operational issues, and coordinate real-time solutions

Collaborate cross-functionally with Tech, Sales, Customer Success, and Marketplace teams to align logistics with business needs

Track KPIs and drive improvements across delivery efficiency, warehouse accuracy, customer satisfaction, and unit economics

Requirements

Bachelor's degree in Logistics, Supply Chain, Business, or a related field

3+ years of hands-on logistics experience, including managing warehouse operations and driver teams

Strong operational leadership with experience managing frontline teams in fast-paced environments

Data-driven with strong problem-solving and analytical skills

High sense of ownership, adaptability, and ability to execute under pressure

Preferred

Experience in food delivery, express, or last-mile logistics...