Logistics Supervisor

Logistics Supervisor

Field Operations Atlanta, Georgia, United States

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower chefs to nourish the world.

If that mission has you hungry in more ways than one, you've found the right job posting.

Job Overview

The Logistics Supervisor is responsible for overseeing the end-to-end daily handover from fulfillment to last mile, ensuring all routes are dispatched on time and all operational issues are resolved quickly. This role leads the logistics team during the shift, drives performance through real-time decision-making, and serves as the primary point of coordination between fulfillment operations, last-mile carriers, and 3PL partners. The Logistics Supervisor uses tools such as Tableau, Google Sheets, Slack, and internal logistics systems to monitor operations and hold the team accountable to key metrics.

Responsibilities

Supervise and direct the logistics team during the shift, ensuring all responsibilities are executed accurately and on time.

Provide clear guidance and real-time support to team members, resolving blockers and escalating issues to management when needed.

Monitor team performance and hold members accountable to daily execution standards.

Train team members on logistics workflows, SOPs, and best practices.

Prepare end-of-shift reports covering key metrics, incidents, and resolutions.

Start each shift by reviewing the previous day's logistics metrics, including FFM-to-last-mile handover timeliness and overall delivery delays.

Review the supervisor count from the final hour of FFM operations to assess capacity and anticipate its impact on last-mile handover.

Adjust and push driver pickup times when FFM is behind schedule; fine-tune pickup times when FFM is on track to optimize delivery window performance.

Confirm all orders have been assigned in the logistics service....