Description du poste
Herzig Eye Institute, Ottawa is a state-of-the-art private facility specializing in cataract and refractive surgery. We are presently seeking an energetic, motivated individual with a passion for delivering premium customer service to fill the position of Refractive Consultant. The successful candidate must be fluent in French.
The Refractive Consultant is the contact person for the customer thru the consultation process, scheduling, surgery and post-op care. This position is primarily responsible for scheduling procedures, discussion about financial and informed consent, and some ophthalmic diagnostic testing. The Refractive Consultant must have a thorough understanding of all services (procedures) offered at Herzig Eye Institute. Attention to detail is essential.
*Required Skills / Aptitudes*
Customer service driven ? focused on providing an exceptional patient experience
* 2+ years as an Ophthalmic or Optometric Technician in a high-volume office
* Excellent computer skills, interpersonal and communication skills required
* Team player, ability to utilize critical thinking skills, positive caring attitude, flexible and willingness to learn.
* Bilingual
Please send your resume and a detailed cover letter explaining why you think you would be a good candidate for this position.
We will be contacting qualified candidates for an in-person interview.
Job Type: Full-time
Pay: From $59,000.00 per year
Language:
* French (required)
Work Location: In person