Description du poste
Responsibilties:
Client Acquisition & Business Development (Primary Focus):
Lead new client acquisition efforts through proactive outreach, networking, and market development activities across Lagos and key Nigerian markets.
Identify and engage prospective clients via multiple channels referrals, professional networks, digital platforms, and industry events, ensuring all outreach complies with applicable regulations.
Conduct initial needs assessments and present appropriate educational resources and platform capabilities to prospective clients.
Convert qualified prospects into active trading clients through structured onboarding and personalized engagement.
Develop and execute a personal pipeline strategy to consistently meet and exceed monthly new-client acquisition targets.
Represent FXTM at educational seminars, webinars, and industry events to build brand presence and generate qualified leads.
Portfolio Engagement & Growth:
Activate, retain, and grow your customer portfolio through personalized voice and digital support, ensuring clients receive the highest level of service.
Develop professional, trusting relationships with your active portfolio, keeping clients informed of relevant market developments and platform enhancements.
Monitor client engagement and trading activity to identify opportunities for deeper platform adoption and product education.
Listen to customers and offer the best solutions to their needs and concerns.
Cooperate with relevant departments to resolve issues and complaints in a timely manner.
Provide feedback to relevant departments on customer needs, expectations, and frustrations.
Sales Performance & Reporting:
Meet and exceed personal and team KPI targets, with a strong emphasis on new-client acquisition metrics.
Maintain accurate and up-to-date records of all client interactions, pipeline activity, and conversion outcomes in the CRM system.
Prepare and present daily, weekly, and monthly performance reports to management, highlighting acquisition progress, pipeline health, and market feedback.
Market Intelligence & Compliance:
Stay abreast of global economic indicators, central bank decisions, and geopolitical events that can affect forex markets.
Continuously improve knowledge of financial markets, the company’s offering, and competitive landscape....